Our solutions are NOT magic. They require dedication from you! If you make a purchase but never put in any effort, you will not benefit from the amazing results.
We do our best to accommodate scheduling conflicts, but we currently do not have 24/7 live coach access. Availability does fill up, especially for face-to-face sessions. We do not have coaches located everywhere for face-to-face sessions. If you need to trade a face-to-face session for a phone or video conferencing session due to our inability to accommodate, we will throw in a bonus. If you need to trade a phone or video conferencing session for a personalized series of emails due to our inability to accommodate, we will throw in a bonus. Promptness is essential. Arriving late to any session (face-to-face, video, or phone) may result in lost time. If possible, our coaches do try to make up any lost time at the end of sessions. However, if scheduling does not permit, that time will not be made up or refunded. Just like your time, the time of our coaches is valuable too. Any time scheduled and wasted is time that could have been available for someone else. Failure to reschedule with at least 48 hours notice may result in loss of the session. Exceptions may be made on a case by case bases.
Our primary goal is to help our clients. If you are unsatisfied, for any reason, reach out and let is know. Email us at email@example.com. We want to hear from you so we can make things better!
We do not provide a money back guarantee. Why?
1) We want to help. If you reach out to us, we will work with you, and do our best to find a solution. Clicking a refund button would leave you with a refund, but not our help.
2) Our services are provided as soon as possible after payment is received. We pay our expenses, and we are unable to recoup those costs after the services are provided to you. We want to keep our prices low so more people are able to afford our services and get the help they need.
3) If you still feel as if you should be refunded, please see the first paragraph of our refund policy. Contact us about your unique situation.